City Council
Dictrict D (North St Roch)- Councilmember Eugene Green eugene.green@nola.gov
- Community Liaison Durrell Laurent Durrell.Laurent@nola.gov
- Green’s goals are Crime, Infrastructure, Blight.
- Office hours for Durrell Laurent @ Norman Mayer Library M-T-W 10:30-5:00pm
- Councilmember Freddie King III Freddie.King@nola.gov
- Eastbank Community Liaison Winston Fiore winston.fiore@nola.gov
- King’s goals are Crime with a focus on creating opportunities and mentorship to children.
- Office hours for Winston Fiore @ Healing Center T 10:00-4:00pm
Community Safety Statistics Dashboard
Mayor’s Office of Neighborhood Engagement:
District D (North St Roch)- Neighborhood Liaison Wilneicha Videau wilneicha.videau@nola.gov
- Office hours @ Norman Mayer Library M-T-W 10:30-5pm
- Neighborhood Liaison Emanuel Lain emanuel.Lain@nola.gov
- Office hours @ Alvar Library Tu 10:30-5
311 City Services
Contact Info- Online Service Request
- Call 311 by phone
- Check on Ticket Status
NOPD 5th District
Contact Info- NOPD 5th District Website
- Emergency Phone: 911
- Non-Emergency Phone: (504) 658-6050
- Email: nopd5thdistrict@nola.gov
- Send Pics & Videos: 5thdistrictvideos@nola.gov Include Day/Time & Location
- Send Large Video Files: 5thdistrictvideos@nola.gov Include Link of File
- 5th District Station Address: 3900 N Claiborne Ave, New Orleans, LA 70117
- District Commander: Captain Jennifer Dupree jennifer.dupree@nola.gov
- 2nd in Command: Lieutenant Chris Johnson cjohnson@nola.gov
- Community Liaison Officer Melvin McCollum mmmccollum@nola.gov
- Weekly MAX Meetings on Facebook Mondays 1:30pm Facebook Live
- Monthly New Orleans Neighbors & Police Anti-Crime Council (NONPACC) Meetings Real Time Crime Cameras (RTCC) (Operating at Office of Public Safety & Homeland Security)
- Director, Public Safety Support Services Ross Bourgeois ross@nola.gov
- Crime Camera Map Locations
- Register Your Surveilance Camera with RTCC
- Request Public Camera Footage
- ProjectNOLA National Real-Time Crime Center (Operating at University of New Orleans)
- Executive Director Bryan Lagarde (504) 298-9117 Office (504) 736-9187
Assistance
Emergency Services- Website Resources for Human Development (RHD)
- Phone 504-826-2675 Mobile Crisis Intervention Unit (MCIU)
- or call 911 Dispatch will route calls to MCIU Mobile Unit
- Suicide Crisis Line 988 or go to 988lifeline.org to use the chat feature
- in danger of hurting themselves or others
- in need of emergency housing
- having an alcohol or drug crisis
- a person with mental illness feeling overwhelmed or unstable
- Main Website Resources for Human Development (RHD) Phone 215-951-0300 | 1-800-894-9925 (Toll-Free)
RoadWork NOLA
The City of New Orleans Department of Public Works (DPW) and Sewerage and Water Board of New Orleans (SWBNO) are working together to implement an unprecedented program to restore our damaged infrastructure. Construction from either department will be found on RoadWork NOLA.
Contact Info Projects- Find by Map or Address
- Find by Project Name
- St Roch South Group B Overview
- St Roch South Group B Overview
- N Villere Street Drainage Upgrade DPW-549 Contact Cat Combs
- 1200 block Spain Street Drainage Project DPW672 Contact Ajenavi Eziemefe
DPW
The Department of Public Works (DPW) is composed of five divisions responsible for maintaining approximately 1,547 miles of streets and 149 bridges in the City of New Orleans. This system includes 72,000 catch basins and approximately 8,200,000 linear feet of drainage lines.
Contact Info- Website
- Phone dpw@nola.gov
- Maintenance Dashboard Website
- Requests for: Catch Basin, Pothole, Streetlight, Traffic Signal, Traffic Sign & Crosswalk, Street Name Sign, Striping/Road Surface Marking, Alleyway, Abandoned Junk/Vehicle
- Engineering Division (504) 658-8000
- Ground Transportation Bureau (504) 658-7170
- Maintenance Division (504) 658-8151
- Parking Division (504) 658-8200
- Traffic Division (504) 658-8040
- View all Services
- Parking
- Permits & Licenses
- Report a Problems
- Streets, Catch Basins, Streetlights, & Sidewalks
- Tickets and Violations
- Traffic & Transportation
NOLA Ready
- Website
- Local Weather Conditions WeatherWise.nola.gov
- Emergency Plans Hurricane, Flood, Heat, etc.
- Resources & Guides Brochures
- Rainwater Catch Basin FAQ’s
- Clogged or Damaged Catch Basin Report an Issue
- Catch Basin Maintenance View Map & Status (new website/dashboard coming soon)
- Adopt a Catch Basin Program Maintain or Update Status
Resources
- Bike Paths 2020 Map
- Bike Racks 2019 Map
- Report Car in Bike Lane Call DPW 504-658-8100
- Report Debris in Bike Lane NOLA 311
- select Type = “Roads” and select Reason = “Bicycle Mobility & Safety Outreach Manager”
- Report Damage to Bike Lane Bike Easy Form
- E-Bike Battery Recycling Find a Drop-Off Location
- City Department Moving New Orleans Bikes
- City of New Orleans – Mobility & Safety Outreach Manager Brandon Caples Brandon.Caples@nola.gov
- Bike Easy non-profit bicycle advocacy
- Director of Bike Easy Allene La Spina allene@bikeeasy.org
- Bike Lane Projects Upcoming Bike Lanes
- N Miro Street Protected Bike Lane Project Details
Bike Shops
- Gerken’s Bike Shop at 2803 St. Claude Ave
- Alex’s Bikes at 607 Marigny Street
- RUBARB Community Bike Shop at 2239 Piety Street
Rental Resources
- Rental Assistance NOEARP
- Rental Rights Renter’s Rights Guidance
- Legal Assistance Southeast Louisiana Legal Services
- Short Term Rental Homepage
- STR Lottery Details
- Short Term Rental 24 Hour Complaint Hotline: (504) 788-2008
- Map of Permits
- Historic District Repair Assistance
- Homeowner Insurance – free assistance or file a complaint LDI.LA.gov
- Total Housing Units 4,125
- Total Vacant Units 750 (18%)
- Find property owner and zone property.nola.gov
- Find property by zone property.nola.gov
- open Layers – toggle zoning ON
- Permits by Property Search Here
Code Enforcement
Housing Blight- Department of Code Enforcement Homepage
- Director of Code Enforcement Anthony Davis Anthony Davis
- Deputy Director of Code Enforcement David Grunberg dpgrunberg@nola.gov
- Report Blight with 311 Service Request Start Request
- Request Type -> Property Maintenance
- Request Reason -> Property Maintenance
- Code Enforcement Process Code Enforcement Phases
- Find Infractions by Property Search Here
- Find Upcoming Hearings & General/Contact Info Date/Address/Case#
- Find Cases Data.nola.gov/
- Choose a category “Code Enforcement All Hearings” or “Code Enforcement Active Pipeline”
- Scroll down to the Table Preview section and press “View Data” button
- Input Address/Case Number (in top right search bar)
- Law on Imminent Collapse (House is about to fall down)Ordinance 26-242
- Chapter 66 Lot Abatement/Grass Cutting Program
- Find Lots assigned Chapter 66 Data.nola.gov/
- Grass Cutting (Lot Abatement/Chapter 66)
- Choose a category “Grass Cutting (Lot Abatement/Chapter 66)”
- Scroll down to the Table Preview section and press “View Data” button
- Input Address (in top right search bar)
Illegal vehicles that can be reported: Non-Operable, Flat Tire, Missing License Plate, Expired Registration Tag.
- Report Vehicle with 311 Service Request Start Request
- Request Type -> Abandoned Vehicles
- Request Reason -> Abandoned/Junk Vehicles
- Report Graffiti with 311 Service Request Start Request
- Request Type -> Graffiti Removal
- Request Reason -> Graffiti Removal
- Paint a Utility Box – $50 fee & application to paint
- Report Littering 855-LA-LITTER (more info at this article here)
- Request Illegal Dumping Pickup with 311 Service Request Start Request
- Request Type -> Trash/Recycling
- Request Reason -> Illegal Dumping
Resources
Office of Homeless Services and Strategy- Director Nathaniel Fields nathaniel.fields@nola.gov
- Homeless Shelters Full City List
- Nearby Shelters:
- St. Jude Community Center (504) 553-5790 400 N. Rampart St
- Covenant House of New Orleans (504) 584-1102 611 N. Rampart St
- Immediate Non-Police Assistance -> Mobile Crisis Intervention Unit (MCIU) 911
Resources
Department of Sanitation- Dept of Sanitation Homepage
- Director Matt Tori mrtorri@nola.gov
- Trash Services with 311 Service Request Start Request
- St Roch is inside Service Area 2 and serviced by IV Waste.
- 311 Service Requests are Forwarded to IV Waste
- Trash & Recycling Collection Days (Thursdays in St Roch) Full Pickup Schedule
- Trash Items List What Can/Cannot be Picked Up
- Report Illegal Dumping -> NOPD Non-Emergency 504-821-2222
- Request Illegal Dumping Pickup with 311 Service Request Start Request
- Request Type -> Trash/Recycling
- Request Reason -> Illegal Dumping
Resources
Sewerage & Water Board New Orleans(SWB)- SWB Website
- How to Read Water Bill NOLA.com
- Dispute a Water Bill Customer Service
Assistance
- Utility Assistance Program EARP
Resources
- Entergy New Orleans Website
Assistance
- Utility Assistance Program EARP
- Utility Advocacy All4Energy.org
- Dispute Resolution Process Municipal Code
Resources
St Roch Park -> New Orleans Recreation Development Commission (NORDC)- NORDC Website
- Chief Operating Officer Edgar Alexis Edgar.alezis@nola.gov
- Request repairs 311
- Rent/Host event NORDc/rentals
- Event help Sharrell Casimier Sharrell.casimier@nola.gov
- Site facilitator Mr. Stacy Banks (504) 427-8927
- Park & Parkways website
- Director Mike Karam mekaram@nola.gov
- Community Engagement Coordinator Sonya Morris sonya.morris@nola.gov
Food
Free Resources- Free Food Wednesdays 6pm at Our Lady Star of the Sea
- Community Fridges Locations & Info
- Free Food for Seniors Catholic Charities
- Food for Friends program Crescent Care
- Little Free Pantry New Orleans Healing Center
Healthcare
Free ResourcesInternet
Free ResourcesTraffic
Statistics- Statistics of Crashes Transportation Safety Dashboard Dashboard Link Here
- Report Car in Driveway 504-658-8100
Bus
Rapid Transit Authority (RTA)- RTA Homepage
- RTA Mobile “Le Pass App” Google Play or Apple Store
- Customer Care Rideline 504-248-3900
- Customer Care Web Form Online Form
Streetcar
Rampart Streetcar Line- Temporarily Closed – Construction Updates
Population/Ethnicity/Housing 2010 vs 2020
Total numbers (for the year 2000) The Data Center
- 2020
- St. Roch Total Population 7,485
- Black 5,285 (70%)
- White 1,268 (17%)
- Hispanic 578 (1%)
- Asian/Pacific Islander 27 (1%)
- Two or More Races 256 (1%)
- Other 61 (1%)
- Children 1,527 (20%)
- Adults 5,958 (80%)
- Total Housing Units 4,125
- Total Vacant Units 750 (18%)
- 2010
- St. Roch Total Population 6,632
- Black 5,758 (87%)
- White 463 (1%)
- Hispanic 250 (1%)
- Asian/Pacific Islander 20 (1%)
- Two or More Races 80 (1%)
- Other 71 (1%)
- Children 1,637 (25%)
- Adults 4,995 (75%)
- Total Housing Units 4,178
- Total Vacant Units 1,574 (37%)
- 2000
- St. Roch Total Population 11,975
- Black 10,897 (91%)
- White 479 (4%)
- Hispanic 359 (3%)
- Asian/Pacific Islander <100 (1%)
- Two or More Races <100 (1%)
- Other <100 (1%)
- Children 3,712 (31%)
- Adults 8,263 (69%)
- Total Housing Units 4,336
- Total Vacant Units